Privacy Policy

1. YOUR PRIVACY
Protecting your privacy is paramount to us. This Privacy Notice applies to the personal information we may collect from you while using this website. If you are a client of ours or have any other relationship with us, you might have received a separate privacy notice outlining how we handle your personal information. You can access that notice on our website https://www.apexcsp.com/.
For the purposes of this Privacy Notice, APEXIO CORPORATE SERVICES LIMITED, a company incorporated in London, England, acts as the data controller.
Please be aware that some links on this website may direct you to third-party websites with their own privacy notices, which may differ from this Privacy Notice. It is advisable to carefully review those notices.
To address any concerns, comments, or complaints regarding this website effectively, we suggest directing them to our client service team by email at contact@apexcsp.com.

2. INFORMATION WE COLLECT FROM YOU
We may collect and process the following information:
– Information provided by you, such as when filling out forms or registering for alerts or updates.
– Information obtained or learned, including details about your browser or device, usage patterns on the site, and traffic and location data.
– Occasionally, we may request additional information from you, especially if you encounter issues on the site or for research purposes through surveys. However, your participation in surveys is voluntary.

If we can identify you through information obtained or provided by your site usage and you have an existing relationship with us, we may associate such information to better serve you, for instance, in responding to queries.

Please note that this website is not intended for children, and we do not knowingly collect data related to children.

3. HOW WE UTILIZE YOUR INFORMATION
We only use your information with your consent or when we have another lawful basis for doing so. Unless otherwise stated, we rely on our legitimate interests to operate and maintain the site, provide site functionality, and offer related products or services.

We use the information obtained or provided via this site to:
– Respond to queries and reports submitted via the site.
– Provide requested information, products, or services, unless instructed otherwise.
– Fulfill contractual obligations between you and us.
– Enable participation in interactive features of the site.
– Notify about changes to the site.
– Send alerts or updates if consented to.
– Optimize site content presentation for different devices.
– Conduct data analytics to understand site interaction and advertising performance.
– Detect and prevent site misuse or abuse, including fraud or financial crimes.

Additionally, we use the information to meet compliance obligations, adhere to laws and regulations, and share with relevant authorities when necessary.

4. WHO WE SHARE YOUR INFORMATION WITH
We may share your information:
– To provide requested products or services.
– When there's a legitimate interest, such as managing risk or combating fraud.
– With service providers, other Group Companies, or parties offering requested products or services.
– Where obligated to disclose information, or in the public interest to prevent fraud, criminal activity, or abuse of our site, products, or services.

5. IP ADDRESSES
We collect statistical data about users' browsing actions and patterns, including IP addresses, operating systems, and browser types. However, this data does not identify individuals.

6. COOKIES
We use cookies and similar technologies to enhance user experience, distinguish users, and improve the site. Details regarding cookies and their purposes are outlined in our Privacy Policy. You can manage your cookie preferences through your browser settings or by visiting our Cookie Policy page.

7. DATA RETENTION
We retain information according to our data retention policy to comply with legal and regulatory requirements or for legitimate purposes, such as addressing inquiries.

8. TRANSFERRING YOUR INFORMATION OVERSEAS
Your information may be transferred to locations outside the European Economic Area (EEA) with appropriate protection measures in place. We ensure that any transfer of your personal data is carried out in compliance with applicable data protection laws and that adequate safeguards are in place.

9. YOUR RIGHTS
You have several rights regarding the information we hold about you, including:
– Access: You can request access to your personal data.
– Rectification: You can request correction of inaccurate data.
– Erasure: You can request deletion of your data in certain circumstances.
– Objection: You can object to the processing of your data under certain conditions.

To exercise these rights, please contact us at contact@apexcsp.com.

10. SECURITY MEASURES
We employ various measures, including encryption, to keep your information secure. Our staff and third parties working on our behalf adhere to compliance standards to protect information.

11. FURTHER INFORMATION
For additional details or to contact our Data Protection Officer, please email us at contact@apexcsp.com.